I wanted to take a moment to let you know how much I appreciate your service advisor, Robert Hoogerland. I had to have my 2014 Kia Soul towed to your service center on 1/1/2020. By 7:40am the next morning, Bobby spoke with me to let me know that my engine had thrown a rod and would require a rebuild. He confirmed the certification I had completed when I purchased my vehicle as a second owner and put me at ease by keeping me informed every step of the way. Bobby's communication level was exceptional and was second only to his kindness. Cody was wonderful to work with as well and kept me up to date (and laughing) when Bobby was unavailable. You have a fantastic service team and I am grateful. Please give my thanks to the technician that cared for my vehicle and let him know he is appreciated. As a first-time customer at Kia Store East, you now earned my business.
Go see Rob Mac for all your Kia needs. Love our new Telluride!
I was contacted by phone within 1 day very , prompted, i was told of all information regarding. The Kia Rio L X, very informative
Recomiendo altamente a Kia Store East en especial al vendedor Jorge Batista que hace hasta lo imposible por alcanzar todas las expectativas de sus clientes
Excelente lugar la atención súper espectacular con el Señor Jorge Batista nos quedamos mi esposo y yo muy satisfechos y complacidos ya que es una persona que te ayuda muchísimo se los recomiendo al 100/ah y habla español que es muy importante
Kia East was fantastic to work with. Darian Porter is top notch in my book. Fine your man with a great future in the car industry. He went above and beyond as the entire staff did. They couldn't have been more welcoming and easy to deal with. Highly recommend, excited with my Kia!
I wasn't sure if I could get a brand new car with my poor credit, but after getting to speak to Will Shelton, he assured me that he will take care of me. And he did, thank you for the super great service. I highly recommend him as your next car salesman. I love my new 2020 Kia Soul.
We bought a 2019 Kia Optima back in February. Mr. Royal Wright was the best salesman we have ever encountered. We visited today, my brother wanted to see a Telluride (so did we) and it was great to see him again. If we decide to trade, we will definitely be back to him as he was so pleasant and nice.
Great service, nice people.
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