Customer Testimonials

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Google Feb 25, 2021

Will shelton was very professional and got me my first new car!! He helped throughout every step. I highly recommend him if it's your first Time!

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Google Feb 23, 2021

RobMac is the bomb. My family has known him for almost 30 years, and we have brought 5 new cars from him in that time. He has always be fair and gotten us the best deal possible. I will continue to do business with the Kia Store and RobMac as long as My wife and I can drive it off the lot.

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Google Feb 23, 2021
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Google Feb 16, 2021

I recently had the huge pleasure of buying a Kia Soul from Mr. Rob Mac. Believe me when I tell you, that he is phenomenal at his job! He took an experience which can sometimes be nerve racking, uncomfortable, & filled with pressure, and turned it into something that was fun, exciting, and pressure free. I was referred from a friend, who is also another loyal Rob Mac customer, and I couldn’t be more pleased! I feel like he treats his customers, how he’d treat his family...checking in to make sure everything’s still going smooth, even asking ...

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Google Feb 13, 2021

Rob Mack is the best!! If you are in the market for a new vehicle I highly recommend you go see Rob Mack at the Kia Store East! He will treat you like family, he is honest and he truly has your best interest at heart not to mention he will make the entire experience fun!!! Yes fun!!! Everyone at the Kia Store East was very friendly and helpful!! Great experience and LOVE my new 2021 Kia Sportage!

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Google Feb 13, 2021

Rob Mac has always been the most informative, patient and customer service oriented person in the auto industry in the city of Louisville !!! My family has purchased all of their vehicles from Rob since the late 80s and will not go anywhere he is not. On top of all of this, if you are making a bad financial decision, Rob Mac will steer you in the right direction unlike some sales people who don't have your best interest at heart. Finally, not only do they have the best selection of Kia vehicles, but they also keep the finest used vehicles ...

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Google Feb 11, 2021

Although I am not familiar with all of the Kia workers, I do believe they're all very knowledgeable and friendly. I will say however one in particular is superb, Rob Mac. He is and has always been very kind and helpful to me and my family. He goes well above and beyond to help his customers and he should have a picture of himself be listed in the dictionary next to the term Customer Service. He truly is the definition of astounding customer service. He is the reason I, my family, and countless others shop at this location. Kudos all ...

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DealerRater Feb 10, 2021

They treat you like family here! Rob Mac is THE best!!! The GM gets high marks too! I appreciate her and will continue to come here when I desire to purchase a vehicle!

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Google Feb 9, 2021

Between everyone in my family, we've now purchased 9 different vehicles from Kia Store East. We've been very happy with each purchase and we love Rob Mac! He always goes above and beyond for us and makes the whole experience great, that's why we keep going back.

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Google Feb 9, 2021

Had the pleasure of purchasing my second vehicle from my brother from another mother... Rob MacHe's always taken care of me and that's the bottom line.

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